Delete Account & Data

Request Account Deletion

You can request permanent deletion of your KhanAI account at any time. To do so, send an email to support@khanai.io from the email address connected to your KhanAI account, and clearly state that you want your account deleted.

Request Deletion of Specific Data

If you do not want to delete your entire account, you may instead request deletion of specific stored data. For example, you can ask us to remove your generated assets, uploaded files, saved content, or profile information while keeping your account active. To do so, email support@khanai.io and describe exactly which data you would like removed.

What to Include in Your Request

To help us verify ownership and process your request quickly, please include the email address connected to your KhanAI account in your message. If you are requesting deletion of specific data only, also list the items or categories of data you want deleted.

Data That May Be Deleted

Depending on your request, deleted data may include:

• Profile information (name, bio, profile picture, preferences)
• Generated assets (images, videos, audio, music, GIFs, stories)
• Uploaded files
• Saved content and project data
• Account-related data (subscription, credit, and usage records)

Data That May Be Retained

Some data may be retained where it is required for legal, security, fraud prevention, billing, or compliance purposes. This may include records of transactions, security events, and information we are legally obligated to keep for a defined period.

Processing Time

Deletion requests are reviewed and processed within a reasonable period. Once your request is verified and completed, the requested data will be permanently removed from our active systems.